Urban Developer support

For support enquiries phone 1300-5-WATER or email us

Support options

For support enquiries phone 1300 592 837 (AEST business hours) or email us

Standard support is available to all licensees, Premium support is compulsory for all first year purchases of Urban Developer.

Standard support

Premium support

  • Phone support for installation, activation, and software troubleshooting issues

  • Phone support for additional queries

  • Access to knowledge forums in the eWater Knowledge Pool

  • Online Bug reporting at https://bugreport.ewater.com.au

  • Online frequently asked questions

  • Access to the pluviograph rainfall data tool containing data from 1500 rainfall stations throughout Australia.

  • Access to future updates and upgrades at no additional cost - allowing you to have access to the most up-to-date version.

System Requirements

Urban Developer User Guide



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