Standard support and maintenance is free for the first year.
- Access to updates and upgrades.
- Telephone and email support for installation/IT, basic software use and bug reporting (1300 5 WATER / [email protected]).
- Access to the eWater Community Site.
From the second year, 12 month support and maintenance packages can be purchased. Go to the pricing page for more information.Visit the Pricing Page
Additional pre-paid support and maintenance packages can be purchased at a minimum of 8 hours. These are tailored to meet your needs, such as modelling assistance and peer review.
We also offer network and multiple user licences extended technical/modelling support packages.
Additional support packages do not include access to functionality modules, these are to be purchased separately. Contact us to discuss your support and maintenance needs.